Considering COVID-19 and disruptions in logistical services, please understand that there might be some delay in deliveries. We will regularly keep you updated regarding the same. However, we promise that our products are worth the wait and the order you receive is of the finest quality.
The health and safety of our customers is our highest priority in these unprecedented times.
SHIPPING IN INDIA
AIRAVATA offers free shipping for all orders of Rs.10,000/-and above. For all orders below Rs 10,000/- and above 2000/- a shipping charge of Rs 450/- will be applied. For all orders below Rs 2,000/- a shipping charge of Rs 150/- will be applied.
*Please note that the shipping rate is subject to change depending on the size and volume of your product once packaged.
All our online orders are sent via Bluedart and take 5-7 business days to arrive after they have been dispatched from our end.
- International shipping is free for all orders above Rs. 45,000.
- A shipping fee of Rs. 3000 is applied for international orders upto Rs. 25,000.
- A shipping fee of Rs. 5000 is applied for international orders between Rs.25001 to Rs. 45,000.
All our International online orders are sent via Fedex and delivery time is as per their timeline according to country and import procedure.
All Duties & Taxes for international orders will apply as per the rules of the shipping destination and the products imported. These charges need to be borne by the customer.
- INTERNATIONAL SHIPMENTS ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGE.
Do bear with us as delays can be caused by country-specific shipping restrictions in lieu of the pandemic.
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CONFIRMATION AND DELIVERY DETAILS –
Once your order is confirmed, a confirmation mail will be sent to your nominated email address together with a unique order number to notify you of the same. You may refer to your order number for tracking the order or for any order related queries. If a confirmation email is not received by you within 24 hours of placing the order, kindly email us at firstname.lastname@example.org
We try our best to process your orders as swiftly as we can. For both domestic and international orders, processing can take up to 15-20 days from the date of confirmation. Please note that our products are made to order.
Once your order is dispatched, you will receive a notification via email along with a tracking code. You can track your order on the website of the courier service through this code.
Still facing issues regarding delivery? Please do not hesitate to contact us at email@example.com
ORDER CANCELLATION AND/OR CHANGES
We are unable to make any changes or cancel your order once it has been confirmed. Please ensure all details on your order are correct before submitting your order.
If you wish to change the shipping address or if you have provided the wrong shipping address, please contact us on +91-9100071748 or email us at firstname.lastname@example.org
Please note that you are required to notify us regarding any change in the delivery address within 1 day of confirmation of your order and not more. We recommend double checking your email address and delivery address.
- International orders do not qualify for any changes in address.
Please click and submit your area’s pin code here to check whether shipping is available in your area.
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Please call us on +91-9100071748 for any further shipping related queries.